Question 1

Do I need to provide supplies?

Accepted Answer

No! We bring all professional-grade cleaning supplies and equipment. You just need to provide access to your home.

Question 2

What is your cancellation policy?

Accepted Answer

We require 24-hour notice for cancellations. Cancellations made less than 24 hours before your scheduled service may incur a 50% fee.

Question 3

How long does a cleaning take?

Accepted Answer

Standard Clean typically takes 2-3 hours, Deep Clean takes 3-4 hours, and Move-In/Out takes 4-6 hours, depending on the size of your home.

Question 4

Are your cleaners insured and bonded?

Accepted Answer

Yes! All our cleaners are fully insured, bonded, and background-checked for your peace of mind.

Question 5

Do you offer recurring service discounts?

Accepted Answer

Yes! Weekly service gets 10% off, and bi-weekly service gets 5% off. Contact us for more details.

Question 6

What areas do you serve?

Accepted Answer

We serve Washington DC, Maryland (Bethesda, Silver Spring), and Virginia (Arlington, Alexandria, Fairfax).

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